Resolving conflict
and irritation
A team of three had some difficulties in functioning due to some very
different operating styles, which had gone unacknowledged and unrespected.
One member was very independent, whereas the other two were very focused
on others. One of these held a strong belief that she knew what everyone
else thought, causing resentments from the others. She also had no understanding
that others were not like her!
Our facilitator undertook a team building exercise with the team, eliciting
metaphors for how they each worked at their best, and a common metaphor
for how they would like the team to operate. The team developed strategies
for communicating which are more positive and avoid triggering previous
irritations. They are now working together far more effectively. |
